{"id":243,"date":"2021-05-03T12:58:37","date_gmt":"2021-05-03T12:58:37","guid":{"rendered":"https:\/\/sitepedi.com\/guvenlik-v1\/?page_id=243"},"modified":"2021-05-03T12:59:27","modified_gmt":"2021-05-03T12:59:27","slug":"avm-guvenligi","status":"publish","type":"page","link":"https:\/\/www.abozelguvenlik.com\/index.php\/hizmetler\/avm-guvenligi\/","title":{"rendered":"AVM G\u00fcvenli\u011fi"},"content":{"rendered":"\t\t
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Al\u0131\u015fveri\u015f Merkezi G\u00fcvenli\u011fi<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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AB KORUMA \u00d6ZEL G\u00dcVENL\u0130K<\/strong> H\u0130ZMETLER\u0130<\/strong>;<\/strong>\u00a0AVM g\u00fcvenli\u011fi konusunda uzman bir g\u00fcvenlik \u015firketi olup; Al\u0131\u015fveri\u015f merkezi, ma\u011faza gibi tesislerde i\u015fletmenin talepleri do\u011frultusunda i\u015fletmeyi, \u00e7al\u0131\u015fanlar\u0131n\u0131, m\u00fc\u015fteri ve ziyaret\u00e7ilerini her t\u00fcrl\u00fc tehdide kar\u015f\u0131 korumak \u00fczere gerekli \u00f6nleyici tedbirler al\u0131p, geni\u015f kapsaml\u0131 bir g\u00fcvenlik a\u011f\u0131 olu\u015fturarak hizmet vermekteyiz.<\/p>

Profesyonel AVM G\u00fcvenli\u011fi \u015eu Ba\u015fl\u0131klarla sa\u011flan\u0131r<\/strong>;
Al\u0131\u015fveri\u015f merkezi giri\u015f g\u00fcvenli\u011fi
Otopark g\u00fcvenli\u011fi
Katlar\u0131n g\u00fcvenli\u011fi
Ma\u011faza g\u00fcvenli\u011fi
M\u00fc\u015fteri ve personel g\u00fcvenli\u011fi<\/p>

Ba\u015fl\u0131ca Tehdit Unsurlar\u0131 :<\/strong>
H\u0131rs\u0131zl\u0131k
Gasp
Sorunlu m\u00fc\u015fteri<\/p>

Sekt\u00f6r\u00fcn Zaaflar\u0131<\/strong>\u00a0:<\/p>

– M\u00fc\u015fteri ili\u015fkileri
– Personel ili\u015fkileri
– Sorunlu m\u00fc\u015fterilere kar\u015f\u0131 yanl\u0131\u015f m\u00fcdahele<\/p>

AVM g\u00fcvenli\u011fi gerek toplumsal olaylar, gerekse ter\u00f6r olaylar\u0131 y\u00f6n\u00fcnden \u00e7ok ciddi bir i\u015f olup, gerek can ve gerekse mal y\u00f6n\u00fcnden b\u00fcy\u00fck kay\u0131plar\u0131n ya\u015fanabilece\u011fi al\u0131\u015fveri\u015f merkezlerinde g\u00fcvenlik konusunda son derece uzman\u0131z.<\/p>

Al\u0131\u015fveri\u015f merkezlerinde g\u00fcvenlik konusundaki kritik ve prensiplerimiz :<\/strong><\/p>

\u201cGiri\u015f ve \u00e7\u0131k\u0131\u015flar\u0131n yo\u011fun oldu\u011fu kalabal\u0131k yerle\u015fkelerin g\u00fcvenli\u011fi\u201d ile \u201cgiri\u015f ve \u00e7\u0131k\u0131\u015flar\u0131n yetkilendirildi\u011fi kurulu\u015flar\u0131n g\u00fcvenli\u011fini\u201d temin etmek aras\u0131nda \u00f6nemli farkl\u0131l\u0131klar bulunmaktad\u0131r. Al\u0131\u015fveri\u015f merkezlerinde \u201ci\u015fletme kurallar\u0131na ayk\u0131r\u0131 hareket eden m\u00fc\u015fteri\u201d dahi kendisine en \u00fcst d\u00fczeyde muhatap bulabilme ve ayr\u0131nt\u0131l\u0131 bir \u015fekilde bilgilendirilme \u015fans\u0131na sahip olup, genel davran\u0131\u015f \u015fekli a\u00e7\u0131s\u0131ndan m\u00fc\u015fteri memnun edilmeye \u00e7al\u0131\u015f\u0131l\u0131r.<\/p>

Bununla birlikte s\u0131n\u0131rlar\u0131 belirlenmi\u015f ve giri\u015flerin yetkilendirildi\u011fi kurulu\u015flar\u0131n g\u00fcvenli\u011fini sa\u011flarken, nezaket s\u0131n\u0131rlar\u0131 \u00e7er\u00e7evesinde hi\u00e7bir hareketin kurallar\u0131n \u00f6n\u00fcne ge\u00e7mesine izin vermemelisiniz. Halka a\u00e7\u0131k i\u015fletmelerde, \u201ci\u015fveren stat\u00fcs\u00fcndeki AVM y\u00f6netimi, g\u00fcvenlik politikalar\u0131 ve g\u00fcvenlik anlay\u0131\u015flar\u0131 biribirinden farkl\u0131 olan kirac\u0131lar ve ma\u011fazalar, al\u0131\u015fveri\u015f amac\u0131yla gelen ziyaret\u00e7iler, dola\u015fmak amac\u0131yla gelenler ve AVM\u2019ne ba\u011fl\u0131 personel (temizlik, teknik vs\u2026)\u201d gibi \u201cyapt\u0131\u011f\u0131n\u0131z i\u015ften memnun olmas\u0131\u201d gereken bir\u00e7ok grupla ayn\u0131 mekanda alt\u0131nda \u00e7al\u0131\u015f\u0131l\u0131r. Bu nevi karma\u015f\u0131k bir yap\u0131n\u0131n g\u00fcvenli\u011fini sa\u011flamak i\u00e7in \u00f6zel g\u00fcvenlik firmas\u0131 taraf\u0131ndan \u00e7al\u0131\u015ft\u0131r\u0131lan g\u00fcvenlik g\u00f6revlilerinin konsantrasyon sorunu ya\u015famayan, so\u011fukkanl\u0131 ve kendini \u00e7ok iyi ifade edebilen ki\u015filer aras\u0131ndan se\u00e7ilmesi gerekir. AVM\u2019lerinde konuk ile ilk temas noktas\u0131 olan g\u00fcvenlik noktalar\u0131nda g\u00f6revlendirilen g\u00fcvenlik ekibinin, AVM\u2019nin imaj\u0131na ve kurum k\u00fclt\u00fcr\u00fcne uygun ki\u015filerden olu\u015fmas\u0131 gerekir.<\/p>

M\u00fc\u015fterinin kap\u0131dan girerken edindi\u011fi yarg\u0131, AVM ile ilgili d\u00fc\u015f\u00fcncelerinin olumlu ya da olumsuz olarak \u015fekillenmesine sebep oldu\u011fu, AVM\u2019ye gelen konuklar\u0131n a\u011f\u0131rl\u0131kl\u0131 bir b\u00f6l\u00fcm\u00fc, giri\u015f g\u00fcvenlik \u00f6nlemlerini ve \u00fcst kontrollerini \u201csevimsiz\u201d bulmas\u0131 ve \u201csab\u0131rs\u0131z\u201d davranmas\u0131 tecr\u00fcbelerimiz ile sabit bir olgudur. Fakat beden dilini iyi kullanabilen profesyonel bir \u00f6zel g\u00fcvenlik g\u00f6revlisi, ziyaret\u00e7iyi kurallara uygun bir bi\u00e7imde kontrolden ge\u00e7irip sorunsuz bir \u015fekilde \u00e7ar\u015f\u0131ya giri\u015fini sa\u011flamak ve g\u00fcvenli\u011fin yan\u0131s\u0131ra m\u00fc\u015fteri memnuniyetine de odaklanmak durumundad\u0131r. Kald\u0131 ki \u00e7o\u011fu al\u0131\u015fveri\u015f merkezinde g\u00fcvenlik personelinin m\u00fc\u015fteriye dan\u0131\u015fmanl\u0131k fonksiyonu oldu\u011fu da g\u00f6zard\u0131 edilmemelidir.<\/p>

Bu Neden ile<\/strong>\u00a0AB KORUMA \u00d6ZEL G\u00dcVENL\u0130K<\/strong>\u00a0H\u0130ZMETLER\u0130<\/strong>;<\/strong>\u00a0y\u00f6netimi olarak; AVM sekt\u00f6r\u00fcnde iyi g\u00fcvenlik sa\u011flamak i\u00e7in, standartlar\u0131n NET olarak belirlenmesini ve g\u00f6revde uzmanl\u0131k seviyesine gelmi\u015f (sertifikasyon) personelle \u00e7al\u0131\u015fmak gerekti\u011fini d\u00fc\u015f\u00fcn\u00fcyoruz. Buna ek olarak; AVM\u2019lerinde olu\u015fturdu\u011fumuz G\u00fcvenlik Kontrol Merkezlerinde \u201csu\u00e7la m\u00fccadele\u201d ve \u201ckalabal\u0131k y\u00f6netimi\u201d konular\u0131nda uzman ve tecr\u00fcbeli profesyonel personeller ile \u00e7al\u0131\u015fmay\u0131 uygun g\u00f6r\u00fcyor, bu konuda \u00e7al\u0131\u015fanlar\u0131m\u0131za gerekli g\u00f6r\u00fclen Profesyonel AVM g\u00fcvenli\u011fi oryantasyon e\u011fitimini titizlikle veriyoruz.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Al\u0131\u015fveri\u015f Merkezi G\u00fcvenli\u011fi AB KORUMA \u00d6ZEL G\u00dcVENL\u0130K H\u0130ZMETLER\u0130;\u00a0AVM g\u00fcvenli\u011fi konusunda uzman bir g\u00fcvenlik \u015firketi olup; Al\u0131\u015fveri\u015f merkezi, ma\u011faza gibi tesislerde i\u015fletmenin talepleri do\u011frultusunda i\u015fletmeyi, \u00e7al\u0131\u015fanlar\u0131n\u0131, m\u00fc\u015fteri ve ziyaret\u00e7ilerini her t\u00fcrl\u00fc tehdide kar\u015f\u0131 korumak \u00fczere gerekli \u00f6nleyici tedbirler al\u0131p, geni\u015f kapsaml\u0131 bir g\u00fcvenlik a\u011f\u0131 olu\u015fturarak hizmet vermekteyiz. Profesyonel AVM G\u00fcvenli\u011fi \u015eu Ba\u015fl\u0131klarla sa\u011flan\u0131r;Al\u0131\u015fveri\u015f merkezi giri\u015f g\u00fcvenli\u011fiOtopark… Daha fazlas\u0131n\u0131 oku »AVM G\u00fcvenli\u011fi<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":204,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-243","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/pages\/243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/comments?post=243"}],"version-history":[{"count":7,"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/pages\/243\/revisions"}],"predecessor-version":[{"id":250,"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/pages\/243\/revisions\/250"}],"up":[{"embeddable":true,"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/pages\/204"}],"wp:attachment":[{"href":"https:\/\/www.abozelguvenlik.com\/index.php\/wp-json\/wp\/v2\/media?parent=243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}